According to a study commissioned by the National Automobile Dealers Association, women hold only 21% of all dealership positions. Women account for even fewer service advisor positions, at 16%, and just 6% of service managers.

The  president of the consulting firm that conducted the study, DeltaTrends, explained that dealership “service departments can have a culture that’s ‘frankly hostile toward women.’ ” — Automotive News, May 6, 2013