Consumers for
Auto
Reliability and
Safety

C.A.R.S. Activities 2009

Testifying before U.S. Congress regarding predatory,
fraudulent, and illegal auto dealer practices
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Restoring protections for injured victims
of unsafe, defective Chrysler vehicles
In a dramatic reversal, Fiat-Chrysler wrote to Sen. Richard Durbin to inform him that Fiat-Chrysler will assume liability, as previously required by law, and allow future cases involving pre-bankruptcy vehicles to be heard in court. This is good news for future victims and their families, but still leaves innocent victims of the "safety gap" who were injured by unsafe Chrysler vehicles, but whose claims have not been heard yet, with no recourse. CARS will continue to push for them to be treated fairly and finally get justice.
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CARS wins major new consumer protection laws for car buyers

Millions of California car buyers will benefit from two new consumer protection laws
that will take effect January 1, 2010.
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Sacramento Bee, October 16, 2009
New laws aid California used-car shoppers
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CARS exposes dealer scams under federal Cash for Clunkers program

CARS, Consumer Action, Public Citizen, and Center for Auto Safety seek action by U.S. Department of Transportation to rein in auto dealer scams under Cash for Clunkers; Consumer Group letter to U.S. Secretary of Transportation Ray LaHood, August 12, 2009
Read more...

CARS and Consumer Action expose auto dealer bait-and-switch practices
under Cash for Clunkers
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Consumer Group letter to U.S. Secretary of Transportation Ray LaHood, August 21, 2009
Read more...
 

 
CARS provides information about auto dealer Cash for Clunkers scams
to Government Accountability Office (GAO)


Upon conclusion of the Cash for Clunkers program CARS was contacted by the GAO and the Department of Transportation Office of Inspector General, seeking input regarding the impact of the program on car buyers. CARS provided data and other information from the consumer perspective, and called upon the GAO and DOT to survey car buyers who participated in the program.
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Welcome to C.A.R.S.

C.A.R.S. Mission
CARS is a national, award-winning, non-profit auto safety and consumer advocacy organization working to save lives, prevent injuries,
and protect consumers from
auto-related fraud and abuse.
"CARS is one of the most consistently strong consumer groups... Consumers can thank CARS for today's lemon laws, air bags and generally safer cars."
 
– Clarence Ditlow, Executive Director
Center for Auto Safety, Washington, DC

 
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C.A.R.S. tips for car buyers
Want to avoid getting scammed when you buy a new or used car?  Check out CARS video

 
Buyer Beware! Auto dealers' one-
sided contracts can ruin your life
Even if the dealer breaks the law, you might not be able to get justice. Forced arbitration clauses hidden in the fine print can keep you tied up for years. The dealer even gets to pick the arbitrator who hears your case. Here's what happened to a car buyer in San Diego:
Think this is outrageous? Call your member of Congress at 202-224-3121, and urge them to vote for the Arbitration Fairness Act. More about the AFA, now pending before Congress:
http://www.fairarbitrationnow.org
 
 
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