Consumers for
Auto
Reliability and
Safety ®
CARS office

Contact Us

 


Contact CARS at:

Consumers for Auto Reliability and Safety  
1107 9th Street, Suite 560
Sacramento, CA 95814
Phone: 530-759-9440
E-mail: Send CARS a message.
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C.A.R.S. Mission
CARS is a national, award-winning,
non-profit auto safety and consumer
advocacy organization working to
save lives, prevent injuries, and
protect consumers from
auto-related fraud and abuse.

THANK YOU!
to everyone who has supported CARS' work, including the more than 573,500 people who have contributed financially to CARS, signed or shared CARS' petitions, and / or posted personal comments.

Read more here
 

 
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CarMax sells cars with deadly
safety defects.
More than 630,000 viewers have
watched this ABC 20/20 excerpt
on CARS' YouTube channel,
catching CarMax on camera:

Take Action
 
Join our campaign on Facebook!
  Thanks!
Take Action
Sign C.A.R.S.' petition: Tell CarMax to stop selling unsafe, recalled cars to consumers
 

 
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Learn more
about the
CARS Foundation
 
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Help tell the
world that
We NEVER Surrender!
 
 
Follow us on Twitter
 
Visit StopKillerCars.org today!
 

 
Buyer Beware! Auto dealers use
forced arbitration
to get away with cheating customers
Even when car dealers flagrantly violate consumer protection laws, you may not be able to get justice. That's because almost 100% of car dealers stick "forced arbitration" clauses into their contracts. If they cheat you, and you try to take them to court, they can just laugh at you. That's because they can get your case kicked into arbitration -- a secret, rigged process that favors big, corrupt lawbreakers. The dealer often gets to choose the arbitration firm, and even the arbitrator who hears your case. Unlike judges, arbitrators are perfectly free to ignore the law.

Dealers claim that arbitration is quick. But Jon Perz in San Diego had to wait over 8 years in "arbitration limbo" before he finally got justice, after Mossy Toyota sold him an unsafe car. CARS produced a short video exposing what happened. More than 1.3 million people have watched our video on YouTube:
See the billboard CARS displayed
right next to Mossy Toyota's car lot,
and read more about how Jon finally won.

 
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