Consumers for
Auto
Reliability and
Safety ®

Board of Directors and Advisory Board


About CARS

Rosemary Shahan

CARS founder Rosemary Shahan has a 30-year track record of non-partisan public service; including repeatedly testifying before Congress, and serving on a Federal Advisory Board to the Federal Trade Commission. Directors of the National Highway Traffic Safety Administration have also repeatedly sought her advice on auto safety policy matters.


The Board and Advisory Board of CARS include some of the nation's leading consumer protection experts, including:

Cher McIntyre, Director of Advocacy, Consumer Action, 1994 - 2009;

Lucinda Sikes , Lecturer in Residence, U.C. Berkeley Boalt Hall School of Law;

Jean Ann Fox, Director of Financial Services, Consumer Federation of America;

Pamela Gilbert, Executive Director of the U.S. Consumer Product Safety Administration, 1995 - 2001;

Steven Taterka, former Deputy Attorney General of Indiana and member of the National Association of Attorneys General Task Force on Autos.

 
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C.A.R.S. Mission
CARS is a national, award-winning,
non-profit auto safety and consumer
advocacy organization working to
save lives, prevent injuries, and
protect consumers from
auto-related fraud and abuse.

THANK YOU!
to everyone who has supported CARS' work, including the more than 573,500 people who have contributed financially to CARS, signed or shared CARS' petitions, and / or posted personal comments.

Read more here
 

 
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CarMax sells cars with deadly
safety defects.
More than 630,000 viewers have
watched this ABC 20/20 excerpt
on CARS' YouTube channel,
catching CarMax on camera:

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Sign C.A.R.S.' petition: Tell CarMax to stop selling unsafe, recalled cars to consumers
 

 
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Help tell the
world that
We NEVER Surrender!
 
 
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Buyer Beware! Auto dealers use
forced arbitration
to get away with cheating customers
Even when car dealers flagrantly violate consumer protection laws, you may not be able to get justice. That's because almost 100% of car dealers stick "forced arbitration" clauses into their contracts. If they cheat you, and you try to take them to court, they can just laugh at you. That's because they can get your case kicked into arbitration -- a secret, rigged process that favors big, corrupt lawbreakers. The dealer often gets to choose the arbitration firm, and even the arbitrator who hears your case. Unlike judges, arbitrators are perfectly free to ignore the law.

Dealers claim that arbitration is quick. But Jon Perz in San Diego had to wait over 8 years in "arbitration limbo" before he finally got justice, after Mossy Toyota sold him an unsafe car. CARS produced a short video exposing what happened. More than 1.3 million people have watched our video on YouTube:
See the billboard CARS displayed
right next to Mossy Toyota's car lot,
and read more about how Jon finally won.

 
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